Non-Zero November ’16 – Day 16 – A sliver of personal growth

I did something yesterday that I haven’t done before and it felt pretty good. There was a miscommunication at work; I got the wrong end of the stick and reacted in a poor manner and I apologised. I’ve never done that before. Mostly because I don’t often make a mistake (not bragging – I just do my job well), but also because I find it difficult to apologise for things. A downside of being stubborn, I suppose.

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No, you’re stubborn.

For those that don’t know, I’m a manual web QA engineer, which means I test websites to make sure they work as required. A responsibility of mine is logging “bugs”, which are when something doesn’t work as expected, or is missing, etc. This means I report when someone’s code isn’t working correctly, and some people think my job is literally pointing out someone else’s mistakes and flaws (which is not the case at all), meaning my job is automatically negative. Because of this, and my past of working in retail for four years, I have a prickly demeanour and can come across as cold. I will admit that it doesn’t take a lot to rile me up, but I also see myself as a realist. Unfortunately, I don’t mask my emotions well, so if something pisses me off or upsets me, you know about it straight away. And this happened yesterday.

I acted like a petulant child and came across as rude, which was unprofessional. So I apologised to those I potentially offended and I’m going to work on taking a moment to gather myself before acting in the future – quite the opposite from Queen Elsa.

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This isn’t a long post, and it’s not anything spectacular, but it’s a small piece of personal growth that I wanted to share. How about you? Have you had a moment like mine recently? Leave a comment and let me know – I’m interested in your accomplishments!

Toodle-pip. ♥

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